Pros
-Some leaders above the ASM level do genuinely care about employees and listen. -Opportunity to gain experience if you can tolerate the environment.
Kontras
-Extreme favoritism: promotions, recognition, and discipline are handed out based on personal relationships, not performance. -Stores are run into the ground — repairs are delayed or ignored, equipment stays broken, and corners are cut everywhere. -Prices for customers keep going up while employee pay stays stagnant. Hard work is not rewarded. -HR is ineffective. Complaints and serious issues are swept under the rug or quietly dropped. -Corporate only values opinions from ASM level and above. Everyone else is treated as expendable. -Employees are pushed to constantly appease customers, even at the cost of burning out staff and creating a toxic work environment. -Leadership talks about “values” but fails to practice any of them.