Pros
sometimes when they’re overstaffed u get like 5 half hour breaks throughout an 8 hour shift. also the game presenters are funny af bc everyone gets trauma bonded from all the BS the company puts them through
Kontras
THEY TRY MAKE YOU SIGN AN NDA WHEN YOU GET FIRED/LEAVE THE COMPANY. Thats why there arent more bad reviews. I didn’t sign it so they withheld my PTO from me (which was communicated to me) but the sheer length of the NDA and everything they wanted to restrict me from talking about was insane. So let me shed a little light: they treat you like you’re subhuman. No unpaid time off under any circunstances even if your wife is dying in the hospital they genuinely will not care and will still give you points for calling out. If theyre overstaffed they will treat it like hunting season and will fire the first person to mess up. There were multiple people I knew there who were fired for such insanely small reasons and sometimes even 5 people could be fired in the same day. When they’re understaffed you’re worked to the bone for barely any extra compensation. You can’t even take time off to go to a funeral unless it’s a parent, grandparent, sibling, or your own child. That means you have to miss the funerals of friends, aunts and uncles, and anyone else you care about if you want to keep your job. Upward mobility within the company is also near impossible. You’re far more likely to be fired for breathing too hard than be promoted even one tier above the entry level. It’s an ok job if you’re young and looking for something for short term but if you’re looking for anything long term, have a family, or even just want to have a social life this is NOT the job for you. The company relies on the floor supervisors to essentially run everything while the team managers do nothing but type away on their computers all day and fire people. Without the floor supervisors the studio would be up in flames in an instant so it always feels like everything is just running on hopes and prayers. The studio is also disgusting because they barely clean it to minimize the amount of time they have to take the game presenters off the tables because of course, all they care about is sucking money from the gambling addicted players. I used to wear hand makeup because they don’t allow hand tattoos and when I would get it on the wall by accident it would stay there for weeks uncleaned. Everything is cheaply held together by duct tape and some of the game presenters pick their disgusting nails while on tables and leave the gunk that comes out on the table for the next game presenter. You can’t even say bless you when someone sneezes without the risk of being written up. You always have big brother watching so even if you close your eyes for more than 5 seconds that could be a violation. Don’t even get me started on if you have the misfortune of being forced to learn lightning roulette. That room should be used by the CIA as a form of torture. You have to stand there by yourself pulling a lever and reading numbers into oblivion while the loud as hell pressurized air blasts into the wheel to spin the ball every 30 seconds. I genuinely was concerned I was starting to lose my hearing. When you’re in training they give you false hope about this great community and work culture they have and how we’re just one big family but once you actually start working on the gaming floor you’re genuinely treated like livestock. All they care about is their profit margins. I could go on and on but honestly I’m going to stop myself here so I don’t waste any more of my breath on this dump of a company.