Pros
Free gym membership. Flexible (ish) hours. Average commission.
Kontras
EA are extremely good at telling you what you want to hear during a transition and then doing the complete opposite once they’re in the door. The hours are long due to unrealistic targets. I went from having full access to our systems and being able to do anything and everything a customer needed to having to ring Head Office everytime a minor change needed to be made to a customer’s account. I also witnessed another member of staff (who was then promoted to Manager) take a customer’s sort code/account number over the phone and then forging this customer’s signature on a direct debit form - wouldn’t be surprised if they lost their direct debit licence soon. Will do whatever it takes for a sale. There’s no consistency - if you ask different managers they will all tell you different things. General team morale was awful. Managers turn up as/when they feel like it. They use paperwork for everything! I left within 3 months of them taking over as it was horrendous and I haven’t looked back since.