ESIT Advanced/RSBC Call Center Review - Call Center Agent bei ESIT Advanced Solutions: Mitarbeiterbewertung

1.0
7. Apr. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

* Super easy job aside from the odd disgruntled client. * Great pay for an easy job.

Kontras

* People with no leadership skills are promoted to mid/management roles. * Ridiculously childish and negative corporate culture; lots of speculation and negative gossip about peers, which leadership team takes part in. * Archaic training materials. * No support or mentoring after training. * The team leads default to suspicion, e.g. rather than assuming one isn't taking PAD calls because they don't have a hard phone, they will suspect the employee is slacking off, and get "b" face ready to go.

Mehr Bewertungen zu ESIT Advanced Solutions entdecken

5.0
12. Jan. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Many customers to influence, so it's a great oppertinuty

Kontras

Big company - big challanges

4.0
11. Juni 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Great pay and benefits, varied and interesting work, lots to learn, great work life balance, flex schedule, amazing co-workers, many internal opportunities

Kontras

Understaffed, difficult relationship with parent company, lot of lag time for approving even simple things

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