Great culture but unclear growth path and balance issues - Customer Service Representative bei EPB: Mitarbeiterbewertung

Great benefits and atmosphere. Good management as well

Lack of clear ladder for growth

Good culture and a good way to serve the community.

They got rid of their pension and did not adjust their salaries to reflect the market for incoming employees. They still claim they have great benefits with an additional bump onto 401k(not comparable despite what they try to say.) but the largest trade off for taking lower pay was having a pension. Without that they will struggle to keep talent long term unless they adjust their salaries to reflect the market.