Pros
The office is located close to downtown near Balboa Park and has some nice furnishings. The Project Managers are lovely people and so are the designers.
Kontras
Leadership is basically incompetent. Imagine a training and development company that can't even fix their own training issues. The founder is a reprehensible person who is dishonest, rude and takes a hands off approach to the work. He doesn't pay attention or involve himself at the start of projects to guide it but has no qualms about stepping in at the end to denigrate your efforts. He is dishonest, I have caught him in lies quite a few times and he likes to pretend that he has some special knowledge that on closer inspection doesn't hold up. It's astounding that he talks of neurolearning as though he holds some secret cutting edge knowledge but nobody at the company has any idea what he's talking about. An instructional designer that can't explain his own ideas? Even if you look at the website they claim that they use UX design practices while violating principles of good interface design right on the home page. The company has no vision at all, they are just scrambling from mismanaged project to mismanaged project and leaving a series of unhappy clients in their wake. All the design staff are overworked and the client relationships are all mismanaged because the founder doesn't know what he is doing at all. I'm leaving this review because I can't believe there were good reviews before, it doesn't match the reality of this crappy company at all. The reviews here made me think it was a good place to work. Quite the opposite experience.