Stress, low pay, and no appreciation - Engineer bei Dynamic Edge: Mitarbeiterbewertung

1.0
26. Juni 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

-The people are great. Your co-workers will quickly be friends. -Varied environments to learn different technologies.

Kontras

-Management is awful. They require quick response to anything they need, but will ignore any non-management message or request. They constantly micro-manage, not trusting anyone to be competent at their job, which takes time away from resolving issues. So much time is wasted in meetings and keeping management up to date on everything, it's no wonder everyone works so many extra hours. -You're expected to work extra hours regularly. There is no respect for personal time. Not on-call? Too bad, you will still get called. Your shift is over and you've already put in 40 hours this week? Too bad, you aren't tenacious enough and will probably be fired for not wanting to stay another 10 hours. Oh, and if you work extra hours, there isn't extra compensation or time off, remember, those hours are expected. -On-call generally leads to an extra 10-15 hours of work, some of which requires a dispatch. The compensation is static. It doesn't matter how much extra time was put in, the compensation is the same. And no extra time off for a bad week, that is just what on-call entails. -Terrible work practices. Home-grade routers were used for years in business environments. New technology is implemented without any care for testing or ensuring it is the right fit, meaning there are regular issues. Best practices are regularly ignored causing instability in client environments. -There are always tons of fires to put out. There is never a stable week because every ticket is another fire due to the terrible business practices and technology implenentation. -Dynamic Edge sells technology it can't deliver. It seems to follow the tactic of sell now, figure it out later. -Management will constantly quote the core values, calling out employees that are not following them, and then perform practices that don't align to those values. Management does not practice what it preaches. -Employees are always to blame. You aren't happy? That's your fault. You should think more positive and fix it. That is a sentiment the CEO sent out to the staff. -There is no clear path to improve or make more money. You have to constantly badger management for a review, and then it still won't happen for 6-8 months after you first asked. There is a "level-up" system, but there is no way to follow it. Most of the requirements are unknown or have not been implemented.

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Reaktion von Dynamic Edge
9y
Sorry Dynamic Edge wasn’t the right fit for you. I hope you found a place where you are successful and happy. Glad you enjoyed working with your teammates, and had an opportunity to gain a considerable amount of knowledge. We’ve made many improvements since you left, maybe things would be different for you today. Best Wishes! ~ Bruce

Mehr Bewertungen zu Dynamic Edge entdecken

5.0
25. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

No egos! I enjoy working with my team and other teams within the company. Everyone is constructive!

Kontras

The Nashville office is a little small/over looked compared to their main office in Ann Arbor.

4.0
13. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

-Many, many learning opportunities, you work with plenty of different systems on the help desk. -Great people on the team. -Great benefits. -Very good documentation and good IT practices. -Intuitive workflow with ticketing and documentation systems and their integration with each other.

Kontras

-You need to be very committed and aligned with values and virtues to do well. -Pay is pretty low for how many systems and processes you are expected to deal with. -There's usually a very large backlog of tickets and many emergency tickets/calls come in that don't always meet hourly SLA due to low number of tier 2 techs. -Slow to fill positions, you take on more and more of a workload as people are removed/leave. -Oncall compensation is pretty bad, it gets really busy and you are scheduled more (previous con) and is a flat bonus regardless of time spent. -High expectations and could be more clear about warnings during monthly performance reviews. -Medium job security, I've been told by others that you get ample warnings about performance but that did not seem to be the case.

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