Pros
I always appreciated how the company was open to my career advancements. I expressed my desire to get my phlebotomy license and after discussion, the company paid for my training and license. They also supported me through my gruesome medical school application process by allowing me to take three months off to prepare for my MCAT and travel. I also was always reimbursed for travel mileage between sites and when I wanted to drive around town hanging flyers, as well as my phone bill. And while yes, you do wear a lot of hats in this position, the unfortunate truth is that it is difficult to find a clinical research position in general where you don't wear a lot of hats and, honestly, it was great to learn a variegated set of skills that are applicable everywhere. The most enjoyable part of the job I will say is how rewarding it is to work with patients who oftentimes have tried everything, and the clinical trials offer them an opportunity to take charge of their care. Although all of the regulatory stuff is boring at times, ultimately DocTrials is doing some great stuff for folks and it is rewarding to help patients.
Kontras
There were times when I was overworked with a rare protocol asking for 12-hour visits, but I must admit it was pretty lucrative. They have a generous bonus system and also I received a lovely lunch stipend when I worked 12 hours which I splurged every day at the sushi restaurant across the street from me. I also got Fridays off which was nice. In addition, I expressed my discomfort with the added load and they ended up hiring I think 3 people to do data entry for the company and take that off my plate. I think as long as you (1) express your concerns and (2) offer a reasonable solution, management is very open to change.