Health Insurance Costs and Deductibles increased - Client Experience bei DocNetwork: Mitarbeiterbewertung

3.0
8. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

The team members are very nice and help each other. We have fun team activities, and we use pretty good software tools.

Kontras

- Health Insurance cost and deductibles went up more than 150% - Raises are limited to 3% when inflation is way more - No real way to grow your career, especially if you are a woman

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Reaktion von DocNetwork
2y
Thank you for taking the time to leave a review. We have such an incredible team here, and while we love to have fun together, we also love that folks feel comfortable enough to be open with each other about areas of opportunity! We want our team to get healthy and stay healthy, so we have awesome health benefits at DocNetwork that we are really proud of. We regularly survey our team, work with a broker to shop plans, and make selections that we believe support the majority of our team’s needs. But unfortunately, insurance premiums are completely out of our control as a small business. Yup, rates went up, similar to what other companies of our shape and size saw as well. We are always committed to doing what’s right by our team members, but certainly don’t want to sacrifice the amazing health care coverage that we currently offer! It looks like you are a current team member, so we would love to chat with you about your other concerns, which would probably be better to address as they relate to your specific experience. We’ve built in both formal and informal checkpoints with team members to keep a pulse on how things are going in regards to performance, professional development, and career growth, so please talk to your manager or talk to People Ops - we’d love to help!

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5.0
22. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

easy work and chill people

Kontras

low pay but short hours too

2.0
2. Okt. 2024
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

-Pretty good product that does help facilitate the health and safety of kiddos while they’re onsite for camps and programs -Overall a lot of good, kind people in the building -Small camps, YMCAs, Boy Scouts, and the like make wonderful prospects and customers to work with -Perks such as free meals for town halls, snacks, a roomy dining area, a fitness room with a Peloton bike, and gym reimbursement -Decent benefits for a small company (but not ideal if covering a family) -Good 401K match % (but…..see below)

Kontras

-There’s no strategy, no big picture thinking. Ask what the company vision is for 12 months out….18 months out and you’ll get looked at like you’ve got carrots growing out of your ears. As a result, product, sales, and marketing strategies must be crafted for essentially a quarter(ish) at a time because that’s how the company is managed. -Values and expected behaviors like “honest work” and “mindfulness” are selectively followed in particular at the top. -Hubris is high. It is believed the product works for ANY and ALL youth serving organizations. No software product can accurately claim that, so product - and pricing - problems are often ignored. Sales and marketing are instructed to target every single possible prospect rather than focusing on where they’re most likely to win. -No sick days; must take from your small PTO allotment. -High fluctuation of employee morale; the e-net promoter score once reached single digits. Turnover doesn’t allow for the full vesting of previously mentioned 401K program. Read the review from Feb. 26 and the Marketing Director interview from Sept. 3. They’re very accurate reflections of the DocNetwork experience, in my opinion.

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