Toxic Sr CS Manager Alert - Customer Success Manager bei Dlocal: Mitarbeiterbewertung

1.0
19. Sept. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work policy but the CSM lead in India doesn't trust people and keeps on checking their calendars. The amazing prime pro of being a CSM under her is to have the credit for all your work stolen away because she wants to be kept in the loop for visibility. She doesn't care for feedback at all and lacks empathy. Excellent micromanagement, self-created SLA of 3 minutes by the lead because she is a self-claimed owl. Motivation but via fear.

Kontras

Not sure how the company is overall but reporting to such a toxic manager is indeed tiring and made me leave.

Mehr Bewertungen zu Dlocal entdecken

5.0
30. Dez. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is suitable for you

Kontras

The many ling hours of work

1
2.0
13. Sept. 2024
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great camaraderie among colleagues, who are always willing to help with any issues you face and support you in navigating the complexities of the business. The company is likely to continue growing and may become a better place to work in the future.

Kontras

The work environment is quite toxic, with a culture that no longer aligns with what you typically see in product-driven companies today. Work-life balance is poor, and there isn’t much room for recognition. The benefits are not competitive compared to other companies in the industry. I wouldn’t recommend it if you’re not used to dealing with constant pressure, often without a clear purpose, and working in an environment where everything is treated as an emergency, regardless of employee well-being. I witnessed too many burnouts and layoffs during my time, which was alarming.

5
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