Ein Ort für den Berufseinstieg - Technical Customer Support bei Diligent: Mitarbeiterbewertung

4.0
2. Juni 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Freundliche Mitarbeiter und Arbeitskultur

Kontras

Schlechte Managementmaßnahmen und -aktivitäten

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Reaktion von Diligent
4y
Wir schätzen Ihr Feedback. Wir freuen uns zu hören, dass es insgesamt so klingt, als hätten Sie eine positive Erfahrung gemacht. Unsere Mitarbeiter sind ohne Frage unser größtes Kapital, und wir bemühen uns, bei Diligent eine Willkommenskultur zu fördern, damit Teammitglieder etwas bewirken und langfristige und lohnende Karrieren entwickeln können. Wir würden Ihr anderes Feedback gerne besser verstehen, damit wir Sie bestmöglich unterstützen können, und Sie ermutigen, spezifischere Ideen oder Vorschläge mit Ihrem Vorgesetzten oder ELT-Mitglied zu teilen oder uns eine anonyme E-Mail an HRconfidential@diligent.com zu senden. Vielen Dank für Ihre Beiträge zum Diligent-Team. - Avigail Dadone, Chief People Officer

Mehr Bewertungen zu Diligent entdecken

5.0
2. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

can be challenging but rewarding. team culture is good

Kontras

sales positions don't open up fast enough

1
2.0
11. März 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Kontras

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Reaktion von Diligent
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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