Pros
The team and people are great. Fun, driven to do good work and I have had a lot of laughs in my time. The culture is one of working hard, but with a sense of play too. Nobody seems to take life to seriously, but every accepts there's a job to be done too. I genuinely enjoyed coming to work and spending time with the people every day. (Why did I leave then?! Well, read on...)
Kontras
The leadership. While they have built a successful small-medium sized agency, I have to say that I'm really not sure how. For example, it is know (and joked about among the rest of the team) that you can't book ANY meetings for the UK MD before 2pm. Because that's the earliest he ever seems to be able to arrive in the office. This is coupled with the mixture of aggressive emails that are sent before his arrival and hidden behind, complete absence/refusal to input on projects followed by last minute complete, and generally the attitude towards staff stinks. The wider team are still wonderful people, but behind the friendly exterior of the founders appears to be a ruthless view of their staff largely as commodities and business that is there to serve their lifestyle (not to mention ego). So it's hardly a surprise that the team has almost entirely changed in the last 12 months? I'm sure this will continue too, until either the co-founders sort themselves out or their name because toxic enough that they can't continue to fill the departing people's shoes.