3 Years with a Fun and Focused Team - Software Developer bei Despatch Cloud: Mitarbeiterbewertung

5.0
29. Sept. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

I have been working as a software developer at DespatchCloud for nearly three years now, and I can confidently say it was an amazing experience right from the beginning. Perhaps one of the best features I like is the friendly and supportive nature of the company. The feeling of camaraderie within the team is really great, and collaboration with your co-workers and professional development come quite organically. DespatchCloud does have a well-structured work process where deadlines are usually realistic, and you get all the time required to produce quality work. Having said that, the company has high standards when it comes to code quality, which in turn propels you to improvement constantly. Mistakes will happen, and should they do, the team is understanding and constructive about those mistakes. That said, experiences might be very different depending on the department. Work-life balance is great, with lots of respect for working hours. The team is dynamic and flexible: everybody is encouraged to take up significant responsibilities. In my mind, this flexibility and responsibility are what give the company this unique spirit. Salaries are always on time, and the company organizes at least one event per year, which is really great to connect with your colleagues in a more relaxed setting. Generally speaking, DespatchCloud is a very nice workplace if you seek a collaborative, dynamic, and rewarding environment.

Kontras

The job becomes quite demanding at times, especially during major projects. Since the company encourages growth, I would like to see more planned professional development in terms of workshops or training for enhancing skills other than day-to-day ones.

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Reaktion von Despatch Cloud
1y
Thanks for taking the time to give feedback, I am glad to hear the points and that the dev team is a supportive place. I have raised and will raise again staff development, an important point.

Mehr Bewertungen zu Despatch Cloud entdecken

1.0
28. Okt. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Exposure to multiple titles and unrelated work to your actual role can help you “learn things fast!”

Kontras

Despatch Cloud is actually a great place to work, if you don’t mind the… - Leadership promoting unqualified individuals based on personal preferences rather than competence. - Project managers making technical and operational decisions without understanding the basics, resulting in repeated failures and rework. - Constant disorganization, shifting priorities, and internal politics that create daily confusion and stress. - Promises about promotions, renewals, or pay being broken without any real explanation. - Overworked employees being overlooked while underperformers are rewarded and protected. - Lack of professionalism and complete absence of management accountability. - Two key decision makers seem to have a consistent talent for making the worst possible calls at every opportunity. If you can ignore all that you’ll learn a lot in a short time, mostly through day to day survival.

2
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Reaktion von Despatch Cloud
7mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Despatch Cloud did not meet your expectations. We recognise that as a growing company, rapid expansion can bring challenges, including evolving management structures, changing priorities, and areas for improvement in communication and consistency. Our leadership team takes all feedback seriously and continues to invest in developing our managers, improving internal processes, and ensuring that performance and promotion decisions are based on merit and contribution. We’ve made significant progress over the past year in strengthening project delivery, defining clearer roles, and supporting employee well-being, but we know there is always more to do. That said I don't recognise everything you have said, and it would be great if you can reach out to HR (amonmoulsy if you wish) because it would be very helpful to get more specifics to help us improve. We appreciate your contributions during your time with us and wish you the very best in your future career.
1.0
31. Jan. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

None that I can think of

Kontras

Has a very hire and fire mentality so that staff come in and out like it's a revolving door. The treatment of staff is borderline abusive and toxic at times and you never know day to day if you're going to get a supportive attitude in which you can grow as an employee or not. The product itself is play but the way they speak about customers is appalling, especially when they have a complaint. If you're lucky enough not to be fired in first week, you're not safe as they will likely wait till the week before probation end to make up some excuse as to why you're a poor fit. Worth noting it is mostly the owners of the company at fault however and a lot of the management are scared of backlash if they speak up. The rest of thr negative reviews being buried by positive ones all posted around the same time and date speaks volumes in my opinion to how this company operates as they can't handle criticism.

1
avatar
Reaktion von Despatch Cloud
1y
Many thanks for your feedback, we always try and learn from all feedback. Our products suit a particular style of selling and we have had a higher turnover of sales staff then we would have liked, the decision to dismiss someone is never taken lightly but we have had good sales people who have done great in other roles struggle to understand the needs of our clients, it is no reflection on their overall abilities. The leadership of the sales team has changed since august (and I am guessing your employment pre dates that) and the team is far more stable and successful under the new head of sales and marketing. That said I would encourage you to email our HR team with any specific complaints you wish to have looked into. With regards the feedback, yes we often do poll our staff when we get criticism so see how they feel about the points raised and we do often suggest when we do that, that if they wish, they can also leave feedback (which they are under no obligation to). Our staff are great and do raise issues, and occasional complaints, but they also want to contribute to the success of the company. I wish you all the best for your future endeavours.
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