Was a great company to work for but it's been broken up and sold off - IT Engineer bei Datasite: Mitarbeiterbewertung

2.0
9. Sept. 2018
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Geschäftsprognose

Pros

The employees were great to work with but the pay was sub-par compared to most other places. While I loved the teams I worked with and was proud of the work I did there, for many years, I am happy I moved on.

Kontras

Upper management and the new CEO are non-existent. Leadership is lacking. Everything is kept close to the vest and not shared with the employees. Upper management blatantly lying to their employees in town hall meetings, just ridiculous. The whole management staff was basically taken over by Thompson Reuters/ West Publishing former mgr employees. Not that it's a bad thing but how about venture out and try some others? Pay is not great. Benefits are OK. Stability and job security are nonexistent. Terrible moral at this place. A company flying by the seat of their pants. Layoffs started in 2007 and continued for 11 years until they finally broke up the company. Mostly cut were higher paid longer termed or older employees. Kept the cheaper, younger ones. I was one of the lucky ones to keep my job through all the turmoil. I finally left on my own terms, tired of seeing so many great employee's getting let go, after many years of service. From a company of about 5K to about 700 now. From a billion dollar company to whatever they are now...from a company that almost went public (for a second time) before the great recession to a company that is a former shell of itself. Glassdoor might want to update the profile to state the correct employee count and value. Also the company will probably be renamed soon as it has nothing to do with Ken Merrill any longer. Was a great place to work years ago. Not so much now.

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5.0
21. Jan. 2026
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Geschäftsprognose

Pros

I like the people here and the office is nice.

Kontras

No wellness stipend is offered.

2.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Kontras

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

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