Woof - Stay Away - Customer Success Associate bei Datadog: Mitarbeiterbewertung

1.0
9. Sept. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

free lunches 3 times per week, fairly solid benefits, fun coworkers, good views from the office.

Kontras

Complicated billing model that punishes customers Clueless leadership that doesn't act on suggestions or advice from employees "Leadership" likes to hire their friends for management roles (friends that have no idea how to manage a team). Some of these managers will ignore slack messages, ignore 1 on 1 meetings, have zero knowledge or advice for dealing with customers, and will spend their time fraternizing in the office while making plans to take more of their unlimited PTO, while they work to wrongly remove and ostracize people on their team. Zero coaching or strategy provided by managers - CSM's are expected to figure things out by themselves Managers will talk and pick and choose their "favorites" will treating others like they don't exist. Promotions are incredibly hard to come by, most CSM's will remain in their same roles regardless of how well they perform. Datadog even pays less for a CSA role that does the exact same role as a CSM. Excessive layers of approval to get out quotes or oder forms to customers. At least 10 different Datadog employees need to sign off before anything is executed. Severely understaffed on the "deal desk" team. Waiting weeks for order forms and then being punished when renewals are late. Base pay and commission are split. Commission checks are received quarterly and are never discussed with the employee. Did you lose $600 from your commission check? You will not get an explanation. I was told that these bonuses are subjective and that managers can pick and choose how much they want to pay and do not have provide any explanation. What kind of company can't even share a commission breakdown for work that's already been completed? This place is everything that's wrong with tech and the corporate world. More money, more money, more money, zero focus on employee development and culture. Some of the worst culture I've ever been a part of, absolutely disgusting.

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Reaktion von Datadog
1y
Your feedback is important to us, and we thank you for taking the time to share this review. The concerns you described are not the culture we aspire to. We apologize that your experience at Datadog was anything but positive, and we wish you the best in your future endeavors.

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5.0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Kontras

Compensation on a lower end

1.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Stock options and gym reimbursement

Kontras

Datadog is a very toxic place especially if you’re in a non-tech role where you are deprioritized and uncared for. Talent acquisition has terrible, selfish leaders who only care about themselves and pushing their teams past their limits. Your colleagues will backstab you again and again to gain preferential treatment. The leaders encourage this type of behavior and get excited and make jokes about it. Additionally,I It is an environment riddled with sexism and racism — is it not 2026? NYC at that? The lack of resources and support compared to engineering is astounding. I would never recommend this place to anyone. Many of the good reviews are fake or are by people who perpetuate the toxic culture. The only good thing is the stock options. Stay far away from this place!

3
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