Pros
Awesome coworkers (Specifically the storefronts.) Good entry level job into Information Technology Decent scripting tools Good work life balance for the most part. Didn't have a terrible time working here, but I didn't feel comfortable or valued either.
Kontras
Average pay coupled with pretty bad benefits If you're a technician, 75% of your job is retail sales. Some of the worst micromanagement I've ever experienced. (Monitored phone calls on the daily, group meetings for hours after your shift to listen to passive aggressive threats of unemployment if you don't make sales.) Shady business practices to pressure customers into buying things they don't need.(Reprimanded if you're up front and honest with any of your customers about pricing) There is literally zero advancement opportunities. Almost no transparency and unapproachable upper management. (HR, Regional Managers, Owners, etc) 20 year old point of sale and inventory systems Some customers are unreasonable/dont understand whats involved in the work. You WILL be blamed by management if they complain regardless of circumstance. Be prepared for the "We're a family" talk when they want you to do more for nothing.