Being led by the nose. - Field Service Manager bei DISH: Mitarbeiterbewertung

2.0
18. Nov. 2009
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CEO-Befürwortung
Geschäftsprognose

Pros

The best reason to work at Dish is you get to work with some truly exceptional individuals at the ground level. Natural problem solvers with common sense. Great people are installing dish service.

Kontras

Once you get above GM at an office no one uses any common sense. They're all afraid for their jobs because the VP of the division is a jackass who has no experience with the field side of the business, unless you consider a couple ride alongs experience. Failure to comply with useless directives gets you fired. Can you say MICROMANAGEMENT? Decisions that should be left to field managers is addressed by upper management, and poorly, and it ends up handicapping the guy with a wrench. Rather than let field techs develop and become actual professionals they'd rather limit people to basics, thus limiting their skill set. Venture outside the proscribed method and get written up, whether or not it's an improvement. Feed back is encouraged, as long as it agrees with the company line. No dissent will be tolerated, any question they don't want to answer leads to attacking the person with the question.

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5.0
26. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great and flexible work supported my growth through college

Kontras

Honestly that the product we were selling wasn't the best value

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Reaktion von DISH
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home is the only pro I can think of

Kontras

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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