Pros
They are an international company and for that reason there is of course a large potential for advancement so long as you want to work hard to get there. The company also has invested largely into technology to include the Samsung Note so that you can work more efficiently and keep everything from the activations, to the customer's signature all digital and hassle free. This technology continues into your routes, GPS to customer location and so forth. You can start on the bottom end as a FSS1 (Installer) if you know your stuff can be a lead technician by your first year. After a few years with the company you may have the option to move up to a FSM (Field Service Manager). From there it depends on the route you wish to take and where you are wanting to go.. Even during your time as an installer there are many routes and options that you have. You will be SCBA certified and then you can go back through more training to become certified to do Smart Home. Through all of your training you increase in level of pay and there are some techs pushing around $25-30hr. All depends on how hard you want to work and how long...
Kontras
The great thing is the structured environment and there is a lot technology to help make your job easier but that all comes at a cost. The FSM's are able to at any point in the day know your exact location, know what your doing and how.. Generally this isn't a problem if you are doing what you are supposed to do however it does make you wonder how much you are trusted.