Laid off injustice - Customer Service Representative bei DISH: Mitarbeiterbewertung

2.0
22. Feb. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Good product with potencial sale bonus i was working from an outsocing company teletech i guess it makes it less complicated when they need to let people go

Kontras

Got laid off no previos warning what so ever working with outsorcing company for dish called teletech makes it esy for company to lay off people no questions asked

Mehr Bewertungen zu DISH entdecken

5.0
13. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

great pay with good overall benefita

Kontras

high pressure upselling is always required

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Reaktion von DISH
7mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
1.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home is the only pro I can think of

Kontras

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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