Pros
Your experience will depend on which of the 3 offices you're in. The main office is the worst
- Big on diversity, barely a white male in sight
- Employs many migrants, very multicultural
- Some talented, friendly, hardworking staff who are grateful for their jobs. The company is indebted to their loyalty
- Managers in other 2 non-main offices are friendly enough
- The chance to contribute to a professional magazine (World Index)
Kontras
- Whatever the advertised rate, everyone will earn minimum hourly wage for up to 3 months during probation. Then it doesn't get much higher
- Punch in/out on timecard. More than 5min late = 15min pay deduction, NO exceptions
- Ridiculous practice of calling managers by title then first name (eg. Mr Luke)
- No talking in main office or between offices as this is "distracting"
- Need to provide a written explanation for absolutely any time off, even leaving 30min early (unpaid)
- Had a meeting about only using bathroom in assigned 10min morning/afternoon breaks or 30min lunch!
- Culture of unquestioning subservience, out-of-touch practices, no strategic direction, lack of proper training/empowerment. Inefficiency and miscommunication are common
- Some managers can show preferential treatment and demonstrate ABSENCE of industry knowledge about some areas they oversee
- Lack of clear job responsibilities, demarcations and procedures
- Some UNETHICAL practices like falsified reviews, testimonials and customer feedback
- Occasional accounting errors on weekly paycheques. No/incompetent explanation and no apology when queried
- (NEWER) WORKERS ARE WITHHELD DUE PUBLIC HOLIDAY PAY, A LEGAL ENTITLEMENT. The company exploits workers who fear losing their jobs and won't speak up. Check the numbers, know your rights: see the Ontario Ministry of Labour's Public Holidays site (with calculator)