Horrible place to work - Customer Satisfaction Specialist bei Custom Ink: Mitarbeiterbewertung

2.0
10. Apr. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Food, nice coworkers, work from home

Kontras

Constantly changing guidelines, little to no support against abusive customers, low quality products that you have to pretend are high quality, constant layoffs.

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Reaktion von Custom Ink
2y
Your input is sincerely appreciated as it plays a key role in how we evolve our approach. We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. We encourage you to connect with us for any further feedback you would like to offer at inkerfeedback@customink.com.

Mehr Bewertungen zu Custom Ink entdecken

5.0
24. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly staff and flexible hours made for pleasant work environment

Kontras

The commute was too great

1.0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits and diversity initiative at the time.

Kontras

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
avatar
Reaktion von Custom Ink
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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