Frequent layoffs; No stability or growth - Customer Success Manager bei Custom Ink: Mitarbeiterbewertung

2.0
5. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great people, great bosses, relaxed atmosphere

Kontras

Unorganized mess, frequent layoffs before major holidays

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Reaktion von Custom Ink
2w
Thank you for sharing your experience. We are glad you valued the great people, supportive bosses, and relaxed atmosphere during your tenure. We also hear your concerns regarding organizational challenges and the impact of workforce reductions. Layoffs are incredibly difficult, and we aimed to support departing team members with generous severance packages and extended benefits. We deeply appreciate your past contributions to Custom Ink and wish you the best.

Mehr Bewertungen zu Custom Ink entdecken

5.0
24. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly staff and flexible hours made for pleasant work environment

Kontras

The commute was too great

1.0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits and diversity initiative at the time.

Kontras

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
avatar
Reaktion von Custom Ink
4d
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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