Pros
Flexibility on working hours, minimal supervision on staff, free staff shoe entitlment every quarter, 50% discount given for shoe purchases.
Kontras
Higher management focused too much on the macro management side, thus neglected the voices and feedback of the lower level staff. Too anxious in implementing new systems when the existing ones are having too much of unresolved issues. Feedback of middle and lower management/staff are gathered but higher management insisted on rolling out the new systems. Thus, created a lot of resentment in staff executing daily work. Little pay rise each year, and forced to go for retail work due to stores having manpower problems. Office staffs are busy with daily coordination yet still have to compromise time for this event. Bosses often give unclear instructions and when asked, they turned the words around, different from what they have instructed previously.