Don't quit an existing job to go work for Craftable - Manager bei Craftable: Mitarbeiterbewertung

2.0
5. Mai 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

N/A - - not applicable

Kontras

I am a former employee. The punchline is that I wouldn't recommend quitting a job to work for Craftable. If you are unemployed, it would suffice as a short term opportunity. However, there is very little chance you will last more than 6 months -- whether you leave voluntarily or you are let go. Retention is extremely poor at this company. The problems start at the top and work their way down. Ownership is a typical private equity firm that is focused only on revenue and EBITDA growth. As a result, Craftable is essentially a chop shop. There is constant turnover, mainly due to endless workforce reductions (aka people being fired). The reductions impact both long standing employees and new hires. There are monthly reviews of headcount and the question is always "Where can we trim the fat?". The expertise of the management team is mediocre. Some have been in the hospitality industry quite a while. However, none seem to understand how to run a company. Operations are led by a CFO who is in way over her head. She doesn't like to admit it when she's wrong and she tends to panic over minor issues. Sadly, it seems like she takes pride in being disliked by the rest of the team. There are some decent folks that work at the company. However, almost everyone realizes that their position can be eliminated unexpectedly and tend to focus on self preservation -- as opposed to doing what is best for the company or their teammates. If you made it this far, I would like to stress that my post isn't because I'm disgruntled. I'm currently employed at a new company and it is a significant improvement over Craftable. My motive for this post is to hopefully lessen the chance that someone will give up an existing role and instantly regret making the move. My advice, reach out to some of the former employees and confirm whether my comments are accurate. Best of luck.

avatar
Reaktion von Craftable
2w
Thank you for taking the time to share your perspective. We respect that your experience led you in a different direction, and we understand the intent to help others make informed decisions. We do want to provide additional context for those reading. On retention, our annualized retention rate is 83.8%, and improving that number continues to be a priority. Like many companies in high growth technology, we have made changes along the way, but those decisions are made thoughtfully with a focus on building a sustainable business and supporting our customers long term. We are also intentional about where we invest. Craftable was built to push the hospitality industry forward, and that requires a significant commitment to engineering and product development. That focus on innovation and building modern, operator first technology is a big part of what attracted our financing partner and continues to shape how we grow. We are confident in our leadership team and the direction of the company. It is fair for individuals to have different experiences or preferences, but we will not engage in personal characterizations here. What we are building is not easy. Hospitality operators deserve better tools, and delivering on that requires constant evolution in both our product and how we operate as a company. For those considering Craftable, we encourage you to speak directly with current team members and hear their experiences firsthand. If you would like to share more detailed feedback, our HR team is always open to listening.

Mehr Bewertungen zu Craftable entdecken

5.0
15. Mai 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

I've been in and around the restaurant and hospitality industry long enough to know that the back office is where great operators either win or lose. That's why I joined Craftable, and that's why I'm still ALL IN. This company was built by people who genuinely care. The co-founders created something powerful, and that foundation shows up every day in how we work. Our Co-founder/ CTO, Max has built an amazing product with a talented team. I'll be honest. Watching them push the limits of what AI can do inside a restaurant operation is something I don't take for granted. They're brilliant, kind, and they're helping build a culture where innovation isn't a buzzword, it's Tuesday. To the people who've been here through the growth and the growing pains, thank you. Change is hard. You showed up anyway, and that matters more than you know. We're building toward something specific: a world where restaurateurs and chefs can spend less time buried in spreadsheets and more time doing what they actually love. That's what gets our team out of bed in the morning and it's what keeps us focused on the work that matters. Our values aren't wall art. Win as one team. Radical hospitality. Take ownership. Communicate with clarity and respect. Focus on customer value. We talk about them, we hire for them, and we hold each other to them. If you care about hospitality and you want to work somewhere that's genuinely trying to move an industry forward, this is a good place to do that.

Kontras

Is it perfect here? No. We're growing, and growth asks hard things of everyone. But we try to make every decision with intention and respect, and we don't take any of it lightly. The people here have a collaborative spirit that's hard to find. They share ideas openly, they pick each other up, and they genuinely want to see everyone around them succeed. That's not something you can manufacture. Where we're still growing is consistency in delivery. Our customers are busy restaurateurs and hoteliers trying to run a profitable operation while learning new systems and processes. They deserve excellence every time, and we don't always get there. We're working hard to build the processes that close that gap because they're counting on us.

4.0
10. Apr. 2026
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Craftable is a great place to work. It's not like a typical SaaS startup where everyone is yelling at each other and blaming everyone but themselves when something goes wrong. The level of ownership and mutual respect everyone has for each other internally is sadly not normal, but lovely to be a part of. There are a lot of opportunities to move internally, and the executive team genuinely cares about its employees well-being.

Kontras

We are operating very lean right now, and that can be frustrating. Turnover is expected, though, with the changes that have been happening- it's a natural part of our growth and scaling. We also move very quickly, but that's normal for the stage of growth we're in right now.

avatar
Reaktion von Craftable
2w
Thank you for this thoughtful and honest review. It is encouraging to hear the culture of ownership and mutual respect comes through so clearly. That is something we have worked hard to build and something we are committed to protecting as we grow. Your feedback on burnout is heard and taken seriously. A culture of respect only goes so far if people do not have the support they need to do their jobs sustainably. We know that, and resourcing is an active conversation at the leadership level. We want to retain the people who are invested in what we are building, and that means making sure they are set up to succeed, not just push through. Thank you for caring enough to say it directly. It helps, and it is part of how we get better.
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