Pros
The customers were the only bright spot — working with licensed professionals and helping them find what they need was genuinely rewarding. • Discounts and product education opportunities were a nice bonus. • Other store managers were kind and helpful — it’s just a shame they were just as overworked.
Kontras
There is zero training for new managers — you’re expected to figure it all out on your own while meeting impossible expectations. • If you ask questions, voice concerns, or challenge unfair practices, you’re quickly labeled as “difficult” and pushed aside. • The company plays blatant favorites — if you’re not one of the brown-nosers or corporate darlings, you’ll be alienated, ignored, or quietly edged out. • Constant budget cuts make running the store feel impossible. Many managers use their own money just to keep things functioning. • No work/life balance. You’re expected to sacrifice your mental health and personal time just to keep your head above water. • Corporate communication is poor, and decisions are made without input from the people actually running the stores.