Pros
The job is quite straightforward. You listen to audio recordings from clients and type it out following the CBS guidelines. Your first few weeks are training so you get used to the environment and rules. I worked there during the summer and the freezer was stocked with ice cream so after my shift I'd leave with one. Pretty sweet. I also liked that you can look at your stats online through their login. Makes gauging your pay easier. The minimum you're asked to work I believe is 16 hours a week.
Kontras
It's quiet and a bit soul-less in there. Everyone is on their own computer typing things out. Also their break system is a bit wack. I worked there last year and the policy then was a 9.4 minute break for every 4 hours you worked I believe. Like dang, not even a whole 10 minutes?