Pros
Once was a place with smart, engaged people who truly cared. Very few remain and those that do can not make an impact
Kontras
The majority of the non technical field folks do not understand the product or what they are selling. More technical field roles have year long ramps to true productivity. A new hire will not get a year to make an impact.. theres not enough time. There are issues with retention, lack of expansions for non churning customers, and significant pain in acquiring new logos which usually end up being small. There are only a few big enterprise customers producing any new ARR at all via expansion. I saw multiple CROs, multiple CPOs, and multiple CEOs. None succeeded to scale Contrast since their final fundraising round. The core product is fundamentally broken at a conceptual level. The basic requirements to use it are simply not present in most customer environments. The new product is a speculative bet on the non existant ADR market, which companies like Crowdstrike have not even invested in. Is it a real market? Development is too slow. The majority of developers are contractors. There is zero investment in cloud infra, devOps, technical debt, to make engineering stronger. Last I heard promos and bonuses were frozen. Culture and values are nonexistent. Too much finger pointing due to poor results across all teams. Awful work life balance, lots of sprinting towards what ends up being nothing. Management doesn't seem to care, possibly just CYA.