Pros
Relaxed environment. Most people in operations are a pleasure to work with. Free coffee whenever you want it. Multiple refrigerators for your lunch needs.
Kontras
First off: DO NOT BE FOOLED BY ANY POSITIVE REVIEWS ON GLASS DOOR. THEY ARE OBVIOUSLY PLANTED BY MANAGEMENT AND/OR RECRUITING. As a project coordinator you will shoulder the brunt of the work. Team leads and Project managers delegate almost every single task that comes across their desk, so they rarely lift a finger (unless they are telling a PC to do something). Pay is absolutely ludicrous (27,000 a yr), and is not even close to reflecting the amount of work you will be asked to do. All overtime is unpaid, and you will work a lot of it. (I usually work about 60 hours per week). You will be asked to do an "on-call shift" once a week every so often. On call requires you to be at the ready 24/7 all week and weekend. You are "compensated" with a 200 dollar bonus, which is taxed at 20%. There are too many clients and not even close to enough employees. This will cause you to do way more work than anyone can possibly handle. You will be asked to do 5 different time consuming tasks in one day with zero help. Like i said early, PMs and Team Leads basically do nothing. You will do A TON of work and ALL of the recognition will go to your Team Lead or Project Manager (they love to take credit for YOUR work). CEO is basically invisible. I didn't know he had an email address until i had 6 months with the company. He sent out a "Thank you" email to operations (I guess it was supposed to make up for the fact that he hardly pays us). If you are in upper management you will be compensated nicely, but everyone from the neck down may as well be working for free.