1.0
15. Feb. 2026
Aktueller Mitarbeiter, mehr als 5 Jahre
Phoenix, AZ
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CEO-Befürwortung
Geschäftsprognose
Pros
Work from home, base pay
Kontras
High % of DNQs due to tight underwriting and high premiums = Poor conversion & low pay. Agents need to learn redundant programs, some DOS, to do simple tasks. Agents paid based on conversion of calls received instead if quotable calls. Large % of misrouted calls negatively impacts conversion. Top agents not audited for quality, gaming allowed.