Poor Management and high staff turnover - Customer Service Representative bei Conduent: Mitarbeiterbewertung

1.0
29. Nov. 2018
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Geschäftsprognose

Pros

Multicultural environment with good facilities.

Kontras

Targets are unachievable with the current business models. Preferential treatment is given to friend of management, other staff are not supported and are often let go with no notice. Most notably ringing you the morning of your shift and revoking your access to the building. They have constant training for new hires yet none of these make it past the 6 month mark where they could become contracted employees.

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5.0
11. März 2026
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Geschäftsprognose

Pros

Good managers, great, helpful coworkers, I made several good friends at the office.

Kontras

The contracts with their corporate customers inevitably end or are not renewed so there’s uncertainty if there will be another team to join.

1.0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Kontras

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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