Xerox spins off the outsourcing section, we are now Conduent - Customer Service Representative bei Conduent: Mitarbeiterbewertung

3.0
8. März 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

I have been at this position for 3 years. Struggling to list some pros. Maybe training.

Kontras

Change for sake of change appears to be the new mantra or maybe it is "there's a new sheriff in town" but whatever it is, people are NOT happy. New metrics one day, new methods the next day... every day it is a new "don't do this", "know that"... it is too much change too fast. People are looking for other jobs. Even supervisors.

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5.0
6. Feb. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Positive Experience for the tenure served

Kontras

Nothing to report everything is good

1.0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Kontras

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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