ok - Call Center Agent bei Concentrix: Mitarbeiterbewertung

3.0
9. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

great training in beggining of work discounts

Kontras

A lot of calls, not nice conversations, short breaks, couldn't actually help customers, only listen to them shouting for me, contacting with other departments to help customers was never successfull.

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Reaktion von Concentrix
1y
Thank you for sharing some of the pros and cons you've experienced on the team. We're consistently trying to learn, grow, and continue to move forward in the right direction. With that being said, thank you for providing us your feedback with this review!

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5.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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