Remote - Customer Service Remote bei Concentrix: Mitarbeiterbewertung

1.0
22. Sept. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

You had the option to work from home, they sent you all the equipment you needed.

Kontras

You had to have a camera on at all times, you had a certain amount of days you could call out then you would get fired. Overall the management sucked training was only a week then you had to jump on the phones. You had to work nights/ holidays.

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Reaktion von Concentrix
2y
Oh no, we're super sorry to read this. We really wish we you had a work experience that fit you better. Although you're no longer on the team, please know your review was not written in vain as we are consistently identifying areas where we can improve for all staff members. Thank you so much for writing us this review.

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5.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Kontras

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people and team leads are nice for where I work.

Kontras

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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