Do not work here - Technical Support Advisor bei Concentrix: Mitarbeiterbewertung

1.0
19. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is the only thing maybe good about them

Kontras

Management is so unorganized. Change TLs like every month They don’t care about you This TL gave me a ncns after she said I was approved to go on leave. Spoke to them about it they never did anything, they always disregarded me so I stopped asking. You can’t even reach Hr if you wanted to. No sick time, they will not excuse you if you have a doctors note. No maturity Leave. They want you to do the most answer calls from around the world and I was told we were going to only answer calls in Australia. They set the wrong expectations. They don’t really care about they employees we are just a number to them. literally this TL mention if we don’t do our work right she not getting her bonuses smh . They don’t respond to emails They also said that overtime is mandatory but they include it in your schedule and it’s your job to tell them you can’t do it or you’ll get an half a point for it. This company is literally a joke. micromanaged also We are required to have our camera on all meeting but management don’t have to have theirs on. Make it make sense. Lead by example

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Reaktion von Concentrix
3y
We're very disappointed to read this review. We do not condone this type of behavior in any shape or form and we apologize that you've had a less than satisfactory experience with us so far. Thank you for taking the time to leave us this feedback- we need to address your concerns about your leader immediately and need to make sure other staff members aren't having the same bad experience. Please reach out to us anonymously at staff.online.feedback@concentrix.com to help us look further into this. We want to make this right for you and for anyone who may feel the same way.

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5.0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Kontras

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Kontras

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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