Worst work experience ever - Customer Service Representative bei Concentrix: Mitarbeiterbewertung

1.0
4. Apr. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly colleagues. Relaxed work place.

Kontras

Very difficult to achieve the promised bonuses. No possibility to make a careers unless you know someone. Low salary. No meals voucher. 6 months probation period and they can dismiss you with no pre-notice at all (while you have 2 months pre-notice to give if you want to resign, even during the probation period). Medical aid is payed by the employee. If you need a sick leave you have to go to the doctor even if you are very sick the very first day. Sofia is a very difficult place where to live. People do not help you, they speak only Bulgarian (and you can't even read the cyrillic). There is no cultural activity in english so you can't go to theaters and Museums are few and poor. The city is much more expensive than what they promise. With the salary you can only afford to live in suburbs. The Company can move you within the various projects they have.

Mehr Bewertungen zu Concentrix entdecken

5.0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Kontras

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
10. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Kontras

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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