Worst company ever - Customer Service Representative bei Concentrix: Mitarbeiterbewertung

1.0
4. Nov. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

You can work at home.

Kontras

They’re extremely disorganized. Their training is poor and they often provide equipment that doesn’t work. Their tech support is also awful so you could spend weeks getting help with a five minute problem. My paychecks were wrong. I asked for a day off and was ignored. I was told I was getting a certain schedule and couldn’t work during certain hours but then was given the hours I couldn’t work at the last minute. They also take weeks to get back to you if you have any problems. Often their trainers are disrespectful. They do not help with disability accommodations.

Mehr Bewertungen zu Concentrix entdecken

5.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Kontras

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Kontras

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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