Its just ok they need to get it together - Product Support bei Concentrix: Mitarbeiterbewertung

3.0
2. Nov. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

*good pay *lots of training available *benefits available *work at home as an employee *Pay is on time

Kontras

*nobody is on the same page, days off, training etc *you have the team lead but HR is useless to help with any issues and you dont know who else to go to *My tax deductions w4 was messed up for months *very little compassion for emergency situations, like deaths in family. I got points for going to my mothers funeral *hours up and down

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5.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Kontras

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Kontras

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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