Onboarding process - Customer Service Advisor bei Concentrix: Mitarbeiterbewertung

5.0
20. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The staff is well versed in welcoming us to the company. The trainer is thorough, I look forward to exceeding in the company.

Kontras

The information is lengthy which makes it hard to grasp but, it is explained well. Overtime it will be general knowledge.

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Reaktion von Concentrix
2mo
Thank you for your positive review! We are thrilled to hear you have enjoyed the welcoming atmosphere from our staff and found your trainer to be thorough. We strive to maintain such standards and appreciate your contribution to our team. Keep up the great work!

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5.0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Kontras

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Kontras

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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