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Computer Generated Solutions

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Professional Services - Mitarbeiter (anonym) bei Computer Generated Solutions: Mitarbeiterbewertung

1.0
5. Juli 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

When someone asks me: "Where's the worst place you've ever worked?" I never need to search for my answer.

Kontras

Just wanted to share to everyone who's commenting on the "pay freeze for 3 years". I worked at CGS in the mid-2000s, and the same "temporary pay freeze" was in effect then. It's amazing that I sit here, years later, bothering to put in a review on this company, but they were so criminally unethical, I feel it my duty to inform others before they make the mistake of applying and working there. A core component of Phil's business model is to screw over his employees and his contractors, and pocket the difference. The place is built around being able to replace turnover by lying to applicants during the hiring process, keeping them long enough to fill seats, squeezing every drop of blood from them, and expending as little as possible in terms of benefits / raises / vacation days, etc. before they manage to escape. You may laugh and say it can't be that bad - that deliberate and systematic -- but it is. His family must be proud of what he's built.

Mehr Bewertungen zu Computer Generated Solutions entdecken

5.0
21. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

While the work can be fast-paced, CGS fosters an environment where employees can improve their problem-solving skills and gain valuable experience in technical support and customer service. Overall, I would recommend CGS to anyone looking for a stable and rewarding job in the tech support industry.

Kontras

NoneCons: The training program could be more comprehensive and extended for better preparation.

1.0
11. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

No pros working for this company

Kontras

- Mandatory unpaid holidays (unless you have PTO available to cover them). - Pay is $16/hr, and increases only seem to happen when the state raises minimum wage. - Internal IT couldn’t fix broken taskbars for 8 months. - They reward employees with occasional pizza days and “National Apple Day” events instead of actual raises. - You have to wait for approval to take breaks/lunch, and there are days when you end up skipping breaks because of call volume. - No real growth opportunities: you’re basically stuck in an L1 role unless you leave the company. - Training lasts 5 weeks where you go through Dell powerpoints for about 2 weeks before “real training”. When we started taking calls, we didn’t know how to do about 80% of the work. - Health benefits only kick in after 90 days. - High turnover rate: my training wave started with 15 people, and we were down to 3 before I left. The same thing happened in other training waves as well. They seem willing to lose money hiring and retraining people instead of giving raises or investing in employee retention. - Some L2s are unprofessional, aggressive, and defensive. Conclusion: Please avoid this company at all costs.

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