Micromanaging Much - Bilingual Customer Service Representative bei ComplexCare Solutions: Mitarbeiterbewertung

1.0
12. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The pay was the only thing i liked about this company

Kontras

micromanaged people with the metrics goals that were truly unexpected to reach response time to a problem was always delayed and the member would get frustrated and hang up

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5.0
21. Okt. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good training, cool trainers, good benefits

Kontras

Unrealistic Expectations, Nitpicking everything you did wrong,

3.0
19. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great supplemental income when work is available 25 slot monthly Fair compensation An overall good company for supplemental income if you are not going to solely depend on it to pay your bills, because it could be feast or famine, but that is the expectations for per diem jobs Flexible with coverage locations

Kontras

Mandated to provide 25 slots even when there is no work No clear, or little to no communication when there is no work, that time could be used for a hobby, relaxation etc. It is frankly unfair to do this to employees; I would appreciate a change in this practice. Wellness is important, instead of preaching about diversity and wellness, better practices that benefit employees would be more useful. Hope this helps with quality improvement

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