Pros
The top pro is the people. We're an incredible team. The next best pro are the company values. We have explicit values like: Blameless culture: we focus on improving systems and process rather than finding fault or assigning blame. Ownership: we're all empowered to make changes and improve things. Pull the thread: we're encouraged to be curious. Work life balance is pretty good -- it's a startup, but we take breaks and vacations. It's a marathon, not a sprint.
Kontras
Honestly, not many. Every week, we have a meeting where we can voice anything that hasn't been working well, and we discuss how we can fix or improve.