Pros
This organization has so much unrealized potential. The staff is great, the salaries are good, the benefits are competitive, the work is interesting, the projects are rewarding to work with. On paper this is a great job. This should be a job people don’t leave.
Kontras
There is so much turnover caused by terrible leadership. Executive leadership is incompetent, lacks strategic thinking ability, and cannot lead. The board hired a sitting board member who is not suited for the role. The CEO makes uninformed decisions, does not understand the basics of the work her staff is doing, and in no way can she command a room/meeting. She has no concern for the staff or CI’s projects. The entire client services team (8 people) have left within a year (all of the finance team turned over the previous year) and more projects (clients) have left under her leadership in the last year than years before. She takes no responsibility and blames it on anyone else that she can. Even though staff desperately try to make improvements to service delivery and systems, the only input she listens to is the HR director who only cares about patting himself on the back. Those two are two peas in a pod, so long as he buys her coffee everyday. Who is worse - someone who is incompetent and impressionable or someone who is incompetent and lazy? Either way CI loses.