Pros
Clients: Wonderful, incredible people who are really making a huge impact in their communities. Loyalty and camaraderie between employees.
Kontras
Board: Only cares about the bottom line. Always worried about getting more money in the door and does not understand that you need proper systems and proper staff in place in order to support the money coming in the door. Lack of accountability for their mistakes or proper due diligence in hiring effective Leadership. No awareness or proper follow up for the employee's serious concerns about Leadership and overall morale. Seems as though they don't really care. Leadership (CEO): Completely in over their head. Has no idea how to run an organization, let alone what the business is about. Complete disregard for the employees and sees absolute no value in them. Sees all employees as replaceable, no matter how long their tenure is. No Leadership abilities. Has issues with confrontation. Never prepared for meetings (never reads emails). Turnover: Yes, high volume work. However, employees don't leave because they are unhappy with their work or the clients, they leave because of poor Leadership. 90% of the employees that have left the organization in the last 6 years is because of poor leadership. So much potential to be a great organization, but Leadership and the Board can never be aligned with what the organization and the employees really need.