VERY ENTRY LEVEL COLD CALLING - Outbound Sales bei Comcast: Mitarbeiterbewertung

1.0
12. Dez. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

It is a paycheck. Get free universal tickets yearly. Discounts on Comcast products.

Kontras

There are NO leads. You are just cold calling all day. The “ leads “ they say they have are customers who just signed up for service a few months ago and they want you to upsell them. 85 calls a day. Most are voicemails. The ones you do talk to are front desk receptionists or they’ve been called 3 times this week by one of the many colleagues. You just call the same customers over and over again. They block your number. I’ve been in telecom for a decade. This is the most basic entry level job ever. Truly cold calling. And it’s people who have just started service. Literally months ago. Oh wait, they do promise you better “ leads “ after 6 months. Just be prepared to live off of hourly until then. The reps they tell you about during training making 150k plus have been with the company forever. Any new hire I have spoken to makes 300$ in commission before taxes. I’m on a team of 10. 8 haven’t been here for 6 months yet. The turnover is crazy.

Mehr Bewertungen zu Comcast entdecken

5.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Positive vibes. Everyone is nice and kind. There's a lot of activities to keep your work life balanced

Kontras

Depending on the team you're on. The work load may vary

5.0
28. Feb. 2015
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Kontras

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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