- Complete misalignment of what’s sold to clients and the resources allocated to projects, leading to long hours and lots of rushing around while getting yelled at for billing too many hours
- Pitches itself as “50% technology/50% creative” but in reality no one in leadership knows much about technology and let creative run the show leading to problems when executing projects
- Many inefficient processes and reviews that waste time. Leadership gets very defensive when teams recommend changes
- No structured reviews or raise cadence, leading to advancement being tied purely to whether your function head personally likes you