Pros
Everyone was nice except for power trip Supervisor. They purchased lunch one day a week I believe for everyone.. They have outings (baseball). ... that is all I can think of honestly.
Kontras
Product wasn't the best, if ppl are calling in for service tkts every min of the day and during ppl's on call; that usually means the product isn't working well. I hope they have fixed the software, it was just ridiculous. You are chained to your desk... literally. You are seriously allotted a certain amount of times to use the facilities or take a break. Supervisor was horrible, #1 reason why I left quickly. You shouldn't be at your job and pissed about returning the following day before you are even done with your current work day. He made an already stressful situation into a painful one. He is on a power trip and talks down to people a lot. Most took it, I didn't which is probably why we butt heads often. This is the first job I couldn't leave quickly enough from or would have welcomed a firing.