tread lightly with this company and who they got running it - Contact Center Representative bei Citizens: Mitarbeiterbewertung

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

Banks are usually quite and peacefully, its nice to have a peaceful working environment, to see the smiling faces of our branch customers and hear their lasting memories or funny jokes!

Studying the products during down time can cause for some sleepy moments, be sure to stand up and take a small walk to the restroom or front door of the branch if you are able! Other cons, when you think you have studied as much as you can and then one customer has questions you can not seem to find the answers to off the top of your head!