Pros
Salary in the mid to upper 90s, bonus decent, benefits, front line has some really great employees who work hard and are a wealth of knowledge
Kontras
Toxicity thru the roof. DAT is a dept that focuses on digital property adjusting; seems like a great concept. Front line has some great employees, but the overall senior leadership that heads up this dept is a disaster. They push to achieve goals in very poor manners, pushing #s vs doing what is right and the results would come if done right. No work life balance, there are a ton of reports that are passed on from senior leadership with turn time being within days and several reports (they micro manage every aspect of every claim and want report updates on all claims all the time), they don't know their priorities and strive for perfection across the board. If you are speaking to a supervisor/manager, they will frequently stop to answer their VP via instant messaging or put you on hold if the VP is calling them, so it is obvious priorities are all over the place and multi tasking is leading to a disconnect. Micro management is at a level where it's really decreasing morale. You can sense the tension and defeated feeling in office and virtually. Everyone was advised to return to office 3/28 and if you have a medical reason they do not honor it or ask for flexibility due to high gas prices and driving in far they do not honor either. VP is local to office and does not drive in, many are upset over this and it's not consistent across the board. "Do as I say, not as I do" taking place. HR obtains your private medical info from the leave team and makes determination you are not warranted to WFH for any reason. If you do not comply, you are made to feel very uncomfortable and they aim to performance manage people out (they call these people goal detractors). It was said every team has at least 1 person being performance managed at any given time per team (they make it known who is being performance managed on each team). Supervisors are tasked with looking at every claim for an associate being "coached" and finding what is wrong with it, blatantly told to find the "wrong", then coach these "goal detractors" on a weekly basis until HR says there is enough proof to move to a formal plan then terminate or else till the "goal detractors" have had enough and leave. They refuse any WFH, some employees were forced to change schools for their kids and daycares, then the same job is posted online stating remote is available, hypocrisy is driving more frustration in office. So then employees speak to each other, and the leadership hosted "code of conduct" meetings stating to only stick to work conversations/business, no other topics. Innovation does not exist and if you have ideas, they are not welcome, it is not the environment for it. It's quite defeating and noticeable across. If you can, steer clear and save your career aspirations for an employer who values you, respects you, grows you into a longterm role, a company where leadership and people lift each other, and a company that has flexibility whether your goal is WFH or just work life balance. Best wishes in the search!