Pros
• Strong global brand with good onshore leadership exposure. • Stable work environment with standard corporate policies and benefits. • Good domain exposure, especially in insurance, data governance, and enterprise systems. • Salary and statutory compliances are generally handled on time. • Opportunity to work with global stakeholders.
Kontras
• Quality of offshore management varies significantly; some managers lack basic communication and leadership skills. • Poor written communication and unclear requirements often lead to rework and delivery confusion. • Hiring and interview standards need improvement to ensure skill-based and experience-appropriate selection. • Limited technical guidance from certain managers, impacting team growth and morale. • Emphasis on future technologies like AI is not always matched by leadership readiness at the offshore level.