Broken structure, broken culture - Senior Software Engineer bei Checkout.com: Mitarbeiterbewertung

1.0
16. Jan. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

- Great pay - Nice and fun colleagues

Kontras

- The Executive team believes they have the best intentions but never listen to what the employees want - Priorities change every quarter, projects and teams get shuffled and destroyed on the regular - There is no sense of ownership as everything is questioned and might be reprioritised - The entire Higher management team is males only - There is little to no focus on the employees experience and progression, the focus is always on the customer and how to make more money quicker - Work from home is a very upsetting subject to the exec team. They are putting a lot of pressure on people to return for 3 days a week but offer little understanding

avatar
Reaktion von Checkout.com
1y
Thank you for sharing your feedback with us. We value your input and take your concerns seriously. Here's how we are addressing the points you've raised: Executive Team Listening to Employees: We acknowledge the importance of listening to our employees and are actively working to improve this. Our regular Q&A sessions with the executive team are designed to foster transparency and create a safe space for employees to share their opinions. We strive to ensure that all feedback is heard and respected. Frequent Changes and Team Restructuring: As a fast-paced company experiencing significant growth, changes in priorities and team structures are sometimes necessary. We understand this can be disruptive and are committed to improving communication around these changes to provide a better sense of stability and ownership for our employees. Sense of Ownership: We aim to create an autonomous environment with ample opportunities for growth and development. We are working on ways to better maintain project stability while making necessary adjustments to align with our evolving goals. Diversity in Higher Management: We recognize the need for greater diversity within our higher management team. We are actively working on improvement programs and specific initiatives to promote diverse talent within the company. Recently, we have promoted internal talent and are continually seeking to enhance our diversity efforts. Focus on Employee Experience and Progression: Our structured career paths and pay-for-performance culture are designed to support employee progression. We are continuously looking at ways to improve the employee experience and ensure that our focus extends beyond customer satisfaction to include the well-being and development of our employees. Work from Home and Return to Office Policy: We understand the concerns about the return to office policy. At Checkout, we strongly believe in-person collaboration provides more opportunities for our employees to come together to collaborate and build meaningful relationships which creates a better sense of belonging, connection, and community. That's why we ask employees to come to the office three days a week Addressing Employee Issues and Focus on Minority Groups: We are committed to addressing the issues employees face and improving processes to tackle accumulated problems effectively. Our commitment to diversity includes adapting processes and supporting internal communities to ensure all minority groups feel valued and supported. We are also bringing in specific programs to enhance our focus on diversity and inclusion. We appreciate your feedback and are dedicated to making continuous improvements to create a better work environment for all employees.

Mehr Bewertungen zu Checkout.com entdecken

5.0
3. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Learning about fintech industry Great leadership

Kontras

none that I can think of

1
avatar
Reaktion von Checkout.com
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good salary, thats about it

Kontras

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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